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FAQ
Frequently Asked Questions
General
What is Your CE Hub?
Your CE Hub is an online education platform for insurance professionals. We offer convenient, affordable courses for Continuing Education (CE), pre-licensing, and exam preparation. We are designed for busy agents who want to learn on their schedule.
Are your courses state-approved?
Yes. All Continuing Education and pre-licensing courses are provided through our accredited education partner and are approved by the appropriate state insurance departments. Approval varies by states, so available courses may differ based on your license location.
How does online CE work?
Once you purchase the course, you'll receive instant access to our learning portal. You can start, stop, and resume at any time. When you complete the course and pass the final assessment, your completed is reported directly to your state (where applicable).
How long do I have to complete my course?
Courses are all online and self paced.
Do you report my CE credits to the state?
Yes. For CE courses, completes are automatically reported to your state's licensing system by our accredited partner, typically within 1-3 business days.
What devices can I use?
You can take courses on a desktop, laptop, tablet, or smartphone. All you need is an internet connection and a modern web browser.
Do you provide refunds?
Refunds are issued on a case by case basis depending on the issue. Please reach out to info@yourcehub.com (info@yourcehub.com)with details on why you are requesting a refund.
I'm brand new - do you offer pre-licensing?
Yes! We offer pre-licensing courses for those working toward their first insurance license. these courses meet state requirements and prepare you for the licensing exam.
Who do I contact if I need help?
Email us at info@yourcehub.com (info@yourcehub.com)and our team will get back to you as quickly as possible.
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